by Rachel Henry | Mar 6, 2025 | Appeals, Protocols
The financial aid season can feel like a rollercoaster. One moment, you’re celebrating a sense of relief as you send out decision letters to excited families, and the next, your stress returns as you sift through emails from families requesting reconsideration...
by Alisa Evans | Feb 28, 2024 | Appeals, Best Practices
Just as the frenzy of the financial aid season begins to settle, a new challenge often emerges: Family appeals. Once award letters reach eager families, it’s not uncommon for some to request a second look at their financial aid packages. When that happens (and it...
