by Jordan Brewer | Dec 9, 2025 | Folder Reviews, Protocols
You know that moment when you finish a financial aid folder review and think, “Oh, I’ll remember this!” Fast-forward two weeks. Committee meetings are around the corner, the folder is back on your screen, and suddenly it’s more like, “Wait… um, what was going on...
by Rachel Henry | Jul 7, 2025 | Policies, Protocols
Summer offers the clearest conditions for reflection → before the next wave of financial aid applicants come ashore. Financial aid might not be year-round on paper, but in practice, we all know the work never really stops. Summer offers a rare moment at the helm:...
by Rachel Henry | Mar 6, 2025 | Appeals, Protocols
The financial aid season can feel like a rollercoaster. One moment, you’re celebrating a sense of relief as you send out decision letters to excited families, and the next, your stress returns as you sift through emails from families requesting reconsideration...
